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Powerkiteshop > Contact Powerkiteshop > Customer Feedback >


Customer Feedback from shopping with Powerkiteshop:

Customer Feedback from  Powerkiteshop

 

" Fantastic Service from Powerkiteshop! "


Below are a few comments made by people who have purchased from Powerkiteshop and have enjoyed both our service and quick delivery times.

 

Powerkiteshop are keen to hear your views and thoughts on any part of our service and what we can do to make it better.

 

Tell us about the things that pleased you or ways you think our service could be improved. Write about your time using the website, our customer sales team and our delivery times if you have made a purchase with us.

Finish your feedback by including a paragraph summarizing your recent purchase and if you would recommend Powerkiteshop to others.

 

If you would like to give us any feedback regarding any part of service, website improvements or delivery times - please email info@powerkiteshop.com with the title 'Feedback' in the subject line.

 

Alternatively you can use our Online Feedback Form Below:

 

Chris Wilson : 17.07.10

 
Feedback from Powerkiteshop

"Hi all - Just a short email, to say how amazed I was with shipping of my new Peter Lynn XR Buggy. Ordered around 1pm thursday, and arrived 9.40am friday.

 

I've not got to grips with the buggy yet and only had one large OBE before the wind disappeared and cut my session in two, but there always tomorrow.

 

Thanks again for the amazing service and advice."

 

Regards

 

Chris Wilson

   

 

Phil Brown : 20.06.10

 
Feedback from Powerkiteshop

"Very fast service, next day delivery and at no extra cost! Amazing service!"

 

Thanks

 

Phil Brown

   

 

Karl Alcock : 01.03.10

 
Feedback from Powerkiteshop

"These lads are of top quality when it comes to supplying us lot in the kiting community, their telephone manners, expertise & advice greatly appreciated.

 

Ordered 3 items thursday 11am and arrived 2pm next day (no extra charge)

 

Thanks boys for your support in my hours of need."

 

Karl Alcock

   

 

Sarah : 14.12.09

 
Feedback from Powerkiteshop

"Many thanks for the excellent service you provide. I would highly recommend anyone using your company. Excellent Service! Excellent Products! Excellent returns policy!"

Regards

 

Sarah

   

 

Maggie Flint : 12.11.09

 
Feedback from Powerkiteshop

"I would like to compliment you for your excellent customer service and prompt delivery. The package arrived on Tuesday as promised. I would definitely use your site again and would have no problem in recommending you to friends."

Regards

 

Maggie Flint

 

   

 

Jamie Lewis : 28.08.09

 
Feedback from Powerkiteshop

"Many thanks Powerkiteshop.com! Just received yet another order from you and am extremely pleased.

 

Super fast delivery after my pleads that it must be here for the weekend. Ordered 12pm Thursday and received 12pm on Friday!!! Unbeatable :)"

 

Regards,

Jamie Lewis

   

 

Stewart Jones : 27.08.09

 
Feedback from Powerkiteshop

"I called into the shop in person, as it is not too far from where I live. Having not flown kites for some years, I was a little apprehensive about making a purchase. I needn't have worried.

 

One of the gents in the shop took me through a lot of options and gave me some really good advice. The result is that I have just spent the most smile generating £180 ever........Oh, and having taken said recently acquired kite on her maiden flight, I can't feel my forearms!

 

Thank you Powerkiteshop for the time taken to ensure I bought the right kite for what I wanted. You got it spot on!"

 

Regards,

Stewart Jones

   

 

Lena Lindh : 14.08.09

 
Feedback from Powerkiteshop

"Got my items two days ago and have tried them out....they are sick, everything fitts perfect and the board is so nice and light and the ozone harness fits like a dream.

 

Very fast delivery time and I'm a happy boarder now :) Thanks very much. I strongly recommend that people should get the kite gear at Powerkiteshop :)"

 

Many Hugs!

Lena Lindh

   

 

Steve Biggins : 31.07.09

 
Feedback from Powerkiteshop

"Hi all - Ended up getting the Peter Lynn Hornet 2m - it arrived today thanks for the excellent service and good advice!

 

I took the kite out today and after getting used to the control handles all went well, it was quite windy and the kite pulled me all over at first, a real work out!!!


I'm hooked after going out just once"

 

Thanks!

Steve Biggins

   

 

Paul Dancey : 28.08.09

 
Feedback from Powerkiteshop

"Hi Guys - The Ozone 48L rucksack arrived today. That was quick!

I immediately had a play to see what it would take and was able to fit a 10m and 6m Access, a 4.5m Cult, and my harness, helmet and various odds and ends, and still get it to fit in the boot of my MR2 - excellent.

 

It also still feels comfy to carry. Brilliant, I'm well pleased, just what I was looking for - thanks to Powerkiteshop for testing the capacity of the rucksack in the shop for me!"

 

All the best!

Paul Dancey

   

 

Pekka Koivula : 21.07.09

 
Feedback from Powerkiteshop

"I just wanted to let you know that Bern helmet came yesterday and it is perfect!

 

Kind of risky to order a helmet without testing it first but thanks to you, everything went well.

 

I'm going tell everyone here in Finland about you guys."

 

You rock!

Pekka Koivula

   

 

TS : 18.07.09

 
Feedback from Powerkiteshop

"I ordered my wetsuit on Thursday evening and you told me I would have it somewhere between Wednesday and Friday to me in Greece.



Well, I got it on Thursday 12.00pm exactly!!!


Very quick, very professional!!

 

Thanks for everything! The wetsuit is great!"

TS in Greece

   

 

Robert Boorer : 17.07.09

 
Feedback from Powerkiteshop

"I would like to say a big thank you to all staff at Powerkiteshop, I have received excellent customer service and got the kite within 24 hours."

 

Nice one!

Kind regards

Rob Boorer

   

 

Terry : 16.07.09

 
Feedback from Powerkiteshop

"10/10 to you guys at Powerkiteshop, my order on my door step in less than 24 hours right down here in Somerset.

 

Great service from you and your courier!"

 

Big thanks and well done.

 

Terry

   

 

Vince Wilson : 04.07.09

 
Feedback from Powerkiteshop

"These guys had to special order a Gath accessory. I placed my order on a Tuesday. Item arrived by 9am Friday!"

 

You can't fault that and as for customer service on the phone and via e-mail. First class is all I can say!"

 

Thanks for everything.

 

Vince Wilson

   

 

Erik Mach : 29.06.09

 
Feedback from Powerkiteshop

"Just to say thanks for the quick delivery and excellent service.

 

I will definitely recommend and use again www.powerkiteshop.com!

Many thanks!"

 

Best regards,

 

Erik Mach

   

 

Andrea Menego : 10.06.09

 
Feedback from Powerkiteshop

"Thanks to the guys at Powerkiteshop for the email information received,

 

My Scrub Karakorum and bag arrived yesterday.

 

All perfect, very fast shipment!

Thanks!
"

 

Andrea Menego

   

 

Andrew Matthews : 09.06.09

 
Feedback from Powerkiteshop

"Just a quick line to say thank you for your help and exceptional service!

My new harness arrived first thing this morning and looks and feels a million bucks!

 

Thank you once again."

 

Andrew Matthews


   

 

Nathaniel Walker : 05.06.09

 
Feedback from Powerkiteshop

"Just to let you know, I recieved everything today and am very happy with it all.

 

Thanks for all your help, and I'm glad I got the olive helmet in the end, it's awsome!

 

Thanks again!"

 

Best regards,

 

Nathaniel Walker


   

 

Sheila Taylor : 27.05.09

 
Feedback from Powerkiteshop

"Hi guys,

Have finally had the right weather conditions and have managed to fly the new kite! Absolutely fantastic. Great service - will definitely recommend and use again."

Keep up the good work,

Sheila Taylor

   

 

Stephen Adams : 20.05.09

 
Feedback from Powerkiteshop

"Just to say thanks for the quick delivery, cant wait to try the kite out, just need the weather to change. Hope to do business with you again soon."

Regards,


Stephen Adams

   

 

Adrian Farcas : 30.04.09

 
Feedback from Powerkiteshop

"Thanks guys - I got the lines! They're perfect! You saved my ass!"

Thanks alot!,


Adrian Farcas

   

 

Nigel Wylde : 30.04.09

 
Feedback from Powerkiteshop

"Just to say thank you for sending the Peter Lynn Synergy 15m.

 

I flew it last night and it was awesome. I flew it at Cleeve Hill and the first jump I did I flew 15ft in the air and travelled quite a distance.

 

I am still buzzing!"

Many thanks,


Nigel Wylde

   

 

John Hartlen : 30.04.09

 
Feedback from Powerkiteshop

"Hi there, I just wanted to send a quick note of thanks. I ordered my Flow and Power Kiting 'How-To' DVD (my first power kite, and my first purchase from Powerkiteshop). After spending the remainder of an agonising workday thinking about flying it, I set out to my local field only to find there wasn't a breath of wind (how typical)! Good opportunity to get everything set-up though.

 

I finally got to try it out properly yesterday though and I LOVE it! Anyway, I just wanted to say thanks for being so quick and also for the great website. I'd also like to thank you for producing the DVD which is fantastic! I have a feeling this won't be my last purchase from yourselves (any bets on how long it will be before I start lusting after something bigger??).

All the best,

 

John Hartlen.


   

 

Ben Nicholls : 21.04.09

 
Feedback from Powerkiteshop

"The helmet arrived yesterday, fits like a glove! Wicked lid, love it.!


Big thanks to you, for all your patience, time and effort.

 

Will recommend to all I can!

Ben Nicholls

   

 

Jeffery Baron : 16.04.09

 
Feedback from Powerkiteshop

"The buggy arrived at 11.15 this morning (Thursday)!

 

Many thanks for the fantastic service from yourselves at Powerkiteshop ,

 

Top marks to you all! I will be using you again as I have done in the past and will recommend you to other kiters I know!

Great piece of kit the buggy, I have been out on it all ready! Thanks again!

 

Jeffery Baro

   

 

Simon Cooper : 08.04.09

 
Feedback from Powerkiteshop

"Thank you for all this information.

Because you have just given me the parcel tracking number I have now managed to organise collection of the item at a time convenient to myself.

This is an excellent service and I look forward to dealing with you in the future!"

One Happy Customer!

Simon Cooper

   

 

Simon Williams : 04.04.09

 
Feedback from Powerkiteshop

"Ordered HQ Beamer III 7m, came intact and ultra fast delivery as promised.

 

'I Will Be Back!"

 

Thanks!

 

Simon Williams

   

 

Glen Jordan : 03.04.09

 
Feedback from Powerkiteshop

"The lines arrived this morning. I only confirmed the change at 15:40 yesterday.

 

That's blinking brilliant!"

Thank you!

 

Glen Jordan

   

 

Paul Ingham : 11.02.09

 
Feedback from Powerkiteshop

"I have recently purchased a HQ Beamer 3 (III) 3m and the Power Kiting How-To Guide DVD. I must say that I am really impressed with the prompt response from my orders.

 

Thank you so much and be assured I will return to your company when I progress to buggying.

 

Well done to you all!

 

Paul Ingham

   

 

Rafal K : 10.02.09

 
Feedback from Powerkiteshop

"Great great shop! Extremely fast shipping and great customer support and great products! Just off now to fly my new Ozone Flow!!

 

Rafal K

   

 

Victor McMahon : 08.02.09

 
Feedback from Powerkiteshop

"Went to visit Powerkiteshop which was a great pleasure and got great advice - bought the F-One Bandit Dos 9m for kite buggying. This is ideal for all seasons! and great in all winds! The shorter bar when in the buggy makes it easy to manoeuvre and with its huge wind range it is so enjoyable!"

 

Thanks for the recommendation - best wishes to all the staff!

 

Victor McMahon


   

 

Nathalie Roynette: 23.01.09

 
Feedback from Powerkiteshop

"I have the received the goods - Thanks for your efficiency and great service!

 

Regards

 

Nathalie Roynette


   

 

Kate Schuster: 23.01.09

 
Feedback from Powerkiteshop

"Harness and board have arrived today!"

 

Thanks a lot!!

 

Kate Schuster

   

 

Rob Price: 15.01.09

 
Feedback from Powerkiteshop

"I would just like to thank Powerkiteshop for a brilliant service!

 

Kite arrived today after I ordered it and I am extremely happy with the Flow - thanks for recommending the Ozone Flow - it's ideal for my needs"

 

Rob Price

   


Andy Lempriere: 09.01.09

 
Feedback from Powerkiteshop

"I've bought a few kites and various other bits and bots from Powerkiteshop.com and can only say good things about each purchase. All my gear has arrived in good time, well packed and a lot cheaper than other online kite stores.

If you need help and sound advice, it's only a free phone call away! Would I recommend Powerkiteshop.com? Without a moment's hesitation!!! Keep up the good work guys, I'll be back! 8-)"

 

Andy Lempriere

   

Slawek Olejarz: 06.01.09

 
Feedback from Powerkiteshop

"Excellent service. Perfect in every way, thanks very much."

 

Thanks very much!

 

Slawek Olejarz

   

 

M Millward: 25.12.08

 
Feedback from Powerkiteshop

"Just wanted to thank you for managing to despatch my husband's skates at a moments notice and for them arriving the next day!"

 

Thank you!

 

M Millward

   

 

Jason Connor: 17.12.08

 
Feedback from Powerkiteshop

"Just got my board and kite today!"

 

Brilliant Service Thanks!

 

Jason Connor

   

 

Carl Gallagher: 15.12.08

 
Feedback from Powerkiteshop

"I would just like to say a big thank you for all your help and advice over the last few years, especially today when I changed my mind from the HQ Scout to the Ozone Flow.

Hope you all have a great Xmas and a happy new year."

Kind Regards,


Carl Gallagher

   

 

Shaun Mason: 10.12.08

 
Feedback from Powerkiteshop

"Just a quick note to say thank you very much for your prompt service, my order arrived today!"

 

Regards,

 

Shaun Mason

   

 

Tor-Einar Tømmerbakk: 10.12.08

 
Feedback from Powerkiteshop

"I got my F-one Bandit Dos delivered at my door yesterday, and it looks like a killer kite. I can’t wait to try it this weekend!

 

I just wanted to thank you guys for good service, and say that I would happily recommend www.powerkiteshop.com to others."

 

Regards,

 

Tor-Einar Tømmerbakk

   

 

Mark Praeger: 06.12.08

 
Feedback from Powerkiteshop

"Helmet arrived safely today, thank-you. Very impressed by your service and speed of delivery. Keep up the good work"

 

All the best,

 

Mark Praeger

   

 

Colin Kuhl: 25.11.08

 
Feedback from Powerkiteshop

"Hi Guys, just wanted to say a big thanks!! Great advice, good fast service and super friendly on the phone."


Good job guys - well done - keep it up!!!

 

Colin Kuhl

   

 

Andy Claxton: 31.10.08

 
Feedback from Powerkiteshop

"I thought I would just take the opportunity to let you know that I have now received the kite. I am extremely pleased with all the products particularly as they have arrived before I leave theatre. I am hoping to get my first flight tomorrow at a beach nearby. I would also like to thank you for the great customer service I have received form all involved over the last few weeks!!! I’ve enjoyed watching the Power Kiting How-To Guide DVD, which is a superb point of reference and very well produced. I am looking forward to exploring the sport of kiting and hopefully extending my equipment further as I progress."


Many thanks!

 

Andy Claxton

   

 

Johnny White: 20.10.08

 
Feedback from Powerkiteshop

"My package arrived to Ireland this morning. I was like a 10 year old on Christmas day and I couldn't wait to rip open the box and behold my new HQ Neo! Quick service and extremely helpful staff! Thank you so much! It is heartening to get such good service!"


Thanks and kind regards!

 

Johnny White

   

 

Ruth Thomas: 13.10.08

 
Feedback from Powerkiteshop

"That was blindingly fast service!"


Thanks!

 

Ruth Thomas

   

 

Robert K: 09.10.08

 
Feedback from Powerkiteshop

"Just wanted to say THANK YOU for the quick service! Cheers for that!"


Have a nice day!

 

Robert K

   

 

Ben Brierley: 02.10.08

 
Feedback from Powerkiteshop

"Many thanks for you prompt delivery. Ordered on Wednesday morning and arrived on Thursday."


Fantastic Service!

 

Alistair Barnes

   

 

Alistair Barnes: 28.09.08

 
Feedback from Powerkiteshop

"I bought one of the new North Combi Bags from you guys about a week or so ago.

 

I just wanted to say thanks for a great service, the bag got there next day and my surfboard fits in it like a dream, it is such a good fit it could be called custom!"


Thanks guys! Great service and smiles all round.

 

Alistair Barnes

   

 

Chris Greenwood: 11.09.08

 
Feedback from Powerkiteshop

"Just wanted to say a big thanks for my gear which arrived today - all spot on and like the little goodies too!

 

Can't wait to get out with the new kite once the wind dies down a wee but up here. By the way, the DVD I bought a few weeks ago with a Trampa board is excellent, really well put together, with plenty of useful hints."

 

Keep up the excellent work!

 

Chris Greenwood

   

 

Brad Giles: 08.09.08

 
Feedback from Powerkiteshop

"Just wanted to say a big thank you to all at Powerkiteshop. I have made a few purchases with you and I have to say your website is great, your staff are all very friendly and helpful on the phone and the delivery service you provide is excellent"

 

Cheers

 

Brad Giles

   

 

Jason J : 02.09.08

 
Feedback from Powerkiteshop

"Just wanted to take the time to say thank you for a great service, the kite turned up nice and quick and in time for some weekend beach action.

 

Thanks again, I would have no hesitation in recommending you to others or to use you again myself."

 

Kind Regards

 

Jason J

   

 

Ray Russell : 17.08.08

 
Feedback from Powerkiteshop

"I bought a Scrub Photon and an HQ Beamer 3m, and later some knee pads, from you recently and am writing to thank you for the excellent service and the prompt delivery. I bought the stuff to take on holiday and when I saw the prices in the local shops I was very pleased that I'd bought it before I went."

 

Best Regards

 

Ray Russell

   

 

Reviewer Feedback Contact Information


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Feedback Review

 

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Benefits of shopping with Powerkiteshop:

Contact Powerkiteshop
Powerkiteshop was born back in 2000 and since the day we started, we have made it our mission to deliver high quality innovative products with a prompt and free delivery. Powerkiteshop is committed to providing the best in power kiting equipment, both online and at our shop with our highly trained staff, giving unbiased information.

 

Whether you kite, buggy, landboard or kitesurf - or just love the lifestyle that surrounds these sports then we’ve got what you’re looking for. Powerkiteshop stocks the biggest range of both global and niche brands, from Flexifoil, Ozone, Cabrinha and North to Oceanus, Trampa and Dirtsurfer.

Powerkiteshop works because we all fly and test the products we stock to see if they pass the test for Quality, Durability and provide the Fun that we all want! If it doesn't make the grade - it doesnt get to Powerkiteshop!

 

Fast Free UK Delivery PowerkiteshopFast Free UK Mainland Deliveries:
Powerkiteshop's fast and efficient service has just got better! Not only do you get very quick delivery of your items, there are now NO delivery charges to anywhere in the mainland UK. No hidden extras, no additional charges - the price you see is the price you pay! Powerkiteshop offers a market leading delivery service with the help of top class courier services. See more info here >>

 

Fast Free UK Delivery PowerkiteshopFreephone Telephone Number +44 (0) 800 007 5707:
Powerkiteshop now has a Freephone telephone number allowing you to call us to place your order at no extra cost to you! No matter how much information you need to make up your mind on what equipment you need - the call is going to cost you a big zero! When you order with Powerkiteshop - call us on +44 (0) 800 007 5707!

 

Contact PowerkiteshopMajor Credit Cards Accepted / Paypal / Finance Options Available:
We use a comprehensive selection of the latest security measures to make sure your credit cards details are kept secure when ordering over the internet. Our Secure Server provider has never been intercepted by a third party or lost a single order. See more info on our payment options >>

 

Contact Powerkiteshop100% Shopping Security:
We use a comprehensive selection of the latest security measures to make sure your credit cards details are kept secure when ordering over the internet. Our Secure Server provider has never been intercepted by a third party or lost a single order. See more info on our internet security >>

 

HACKER SAFE certified sites prevent over 99.9% of hacker crime.Hackersafe Logo:
Powerkiteshop have gone through an external audit and have been authorised to show the "Hackersafe" logo on our website. "Hackersafe" are the world's leading PCI (Payment Card Industry) security certification service and checks Powerkiteshop every day by the same website vulnerability scanning technology used at the White House! See more info here >>

Price Promise at PowerkiteshopLowest Price Guarantee:
You no longer need to shop around to find a bargain. Powerkiteshop is committed to offering you the lowest price possible. Every week we check our competitors' prices to assure you the lowest prices at Powerkiteshop. If you can find a genuine lower retail price of a kite, buggy, land or kitesurf board available for immediate delivery, tell us at the time of ordering and we'll do our utmost to match it. When you take into account that Powerkiteshop do not charge for delivery, items are delivered to you next day, you receive free gifts, stickers and you can keep up to date with the latest products and news on a daily basis, you cannot find a better deal - guaranteed! See more info here >>

 

Hassle Free Returns at PowerkiteshopHassle-Free Returns Policy:
We will happily refund or exchange any item purchased here at Powerkiteshop. A full refund or, if preferred, exchange of equal value is guaranteed for customers returning unopened products, or items with a proven fault within 28 days of purchase or delivery. See more info here >>

 

Contact PowerkiteshopGenuine Authorized Retailer:
Powerkiteshop is a genuine dealer for every brand that we carry. Every product we sell carries the full manufacturer’s warranty and all of the safety products available from Powerkiteshop are CE standard approved.

 

Contact PowerkiteshopA Real Power Kite Shop:
That's right! We have a bricks and mortar shop where you can come and view the products you see on this website. If you are just not sure that what you see is exactly what you want - you can come to the shop and view the real thing before purchasing as well as getting all the information you need from our trained staff that all fly! See more info here >>

 

Contact PowerkiteshopMassive Selection of the greatest brands:
Powerkiteshop carry only what we consider to be the best brands in the industry and sell only the products we would personally use. You can rest assured that no matter what you purchase - it has been tried and tested! If it doesn't make the grade - it doesnt make it to Powerkiteshop!

Contact PowerkiteshopTrained Staff:
Powerkiteshop only employ people who actually kite! Thats right! It's compulsory if you want work at Powerkiteshop! It means when you come to Powerkiteshop or talk to one of us via email or telephone - you are getting in contact with people who know exactly what you are talking about and have probably used the kit you are enquiring about! See more info here >>

 

Contact PowerkiteshopFree Stickers with every order:
Every order thats goes out from Powerkiteshop is sent a selection of Powerkiteshop stickers to put onto your kit! Different sizes are sent to fit the kit you have ordered so no matter what you buy - you will get something extra with your order! See more info here >>

 

Contact PowerkiteshopPower Kiting How-To Guide:
Powerkiteshop have produced the only Power Kiting DVD that lets you learn the basics of setting up and flying your kite to getting up and going on a buggy or landboard to pulling off your first kiteloop! It is endorsed by the British Power Kitesports Association and comes on a 2 disc set packed with over 2 1/2 hours of training instruction. See more info here >>

 

Contact PowerkiteshopPowerkiteshop News:
Powerkiteshop aim to keep you up to date with the latest news from around the world! Whether you are looking for the latest gossip on what is coming up from your favourite brand or want to see what Powerkiteshop have been up to - updates will be available direct from our home page! Take a look through our massive archive of news! See more info here >>

 

Contact PowerkiteshopOnline Chat Service:
Powerkiteshop try and and provide you with as much information on the products as possible.
However, if you require further information on any of the products, want to check up on the latest stock, or just aren't sure if the kit will work with your current kite, buggy or board - you can click on our "Online Chat Service" for an instant answer! See more info here >>

 

Contact PowerkiteshopProduct Reviews by our customers:
We encourage genuine feedback from our customers about the products we sell based on their own personal experiences - not just the manufacturers blurb - so you get to actually find out how good or bad the product performs in real-life conditions.

 

E-Mail Enquiries:

 

We will always endeavour to reply to your e-mail as quickly and as thoroughly as possible. To ensure that the correct department receives your e-mail please contact:

 

Email Powerkiteshop

Email Enquiries
Order / General
-
info@powerkiteshop.com
Training
-
training@powerkiteshop.com
Website queries
-
webmaster@powerkiteshop.com
Media/Press
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media@powerkiteshop.com

 

Alternatively you can enter your contact details and enquiry into the form below:

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Telephone Enquiries - Freephone 0800 007 5707: 

Telephone Enquiries Freephone 0800 007 5707

 

Our staff can answer most of the questions you may have. If they do not know they will find out and get back to you.

Our trained staff are available at the following times.

 

Monday-Friday: 10.00am to 6.00pm

 

Freephone Number: +44 (0) 800 007 5707

 

If you are calling from abroad or unable to call our freephone number, you can call the number below:

Landline Phone Number: +44 (0) 121 544 9514

 

If you are still unable to get through - you can call our Orange mobile phone number:

Mobile Phone Number: +44 (0) 7968 499 578

 

All other times including weekends we’re available via the help lines but we may be out flying!

If we are unavailable you can usually leave a message for a later response.

 

Powerkiteshop / Postal / Returns Address:

 

You can visit the shop, send any enquiry / cheque payments via post or return any item to the address below:

 

Powerkiteshop
Studio 2 / 3 / 4
Euro Business Park
Summerton Road
Oldbury
West Midlands
B69 2EL

United Kingdom


Powerkiteshop Returns FormItems must be returned by Recorded delivery and clearly marked for the attention of the Mail Order Dept.

We will not accept responsibility for lost parcels, or postal charges incurred when returning goods and we do have the right to refuse an exchange or refund, if we consider the goods have not been treated in accordance with the instructions provided with them.

 

Videos, DVD's will only be exchanged if faulty.

You can download a Returns Form Here >

 

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