UK Free Shipping over £79.00:
United Kingdom
Northern Ireland
Scotland
Wales
Powerkiteshop's fast and efficient service has just got better! Not only do you get very quick delivery of your items, there are now NO delivery charges to anywhere in the mainland UK for orders over £79.00.
No hidden extras, no additional charges - the price you see is the price you pay!
Powerkiteshop offers a market leading delivery service with the help of top class courier services.
The benefits include:
24 Hour Delivery on over 95% of orders.
Most of our products are delivered via UPS and Royal Mail which guarantee next day delivery and tend to be delivered between 7am and 6pm.
All our smaller products are delivered by a reputable national courier with signature on delivery required.
Using DPD couriers for example, we can even provide you with a one hour delivery window so you don't have to wait in all day for your parcel.
With a notification by email and option to change the delivery day if needed, your items can be delivered to you when it's most convenient.
You can even track your parcel direct from your mobile phone and even reply back to rearrange your delivery.
Powerkiteshop has always offered high quality International shipping efficiently yet as cheaply as possible. With customers in over 200 countries getting the best quote in every instance has proven a complex one so we’ve decided to make the process a whole lot simpler.
UK Delivery as before will remain FREE for orders over £79.00
You’ll be able to see the cost of delivery at the time of ordering and track your parcel from the moment it leaves Powerkiteshop.
Delivery to mainland European destinations for items under £300.00 will cost £14.95 GBP per order
Internationally delivery has just got enormously cheaper and what we have now introduced a FLAT FEE for just £14.95 GBP for European Mainland Orders..
Delivery to mainland European destinations for items over £300.00 will be FREE
Delivery to destinations outside the EU for items over £750.00 will be FREE
This is a flat rate, no matter how many products you include in your order. This heavily subsidised postal cost is only applicable to online internet orders.
Prices shown in Euros and US and AUD Dollars are for guidance purposes only.
When purchasing - the total price will be shown in GB Pounds Sterling and this amount will be charged to your credit/debit card.
Your credit / debit card provider will convert this into your local currency at their normal rate. Any additional charges made by your card provider are your responsibility.
There may be additional import or tax charges for customers when shipping outside the UK.
International deliveries are shipped via the Royal Mail or Courier and are charged to you at cost price. The charge varies according to the weight of the parcel and its destination country.
If you have any further questions or require further information for deliveries outside of the UK, please contact us via email at info@powerkiteshop.com before you place your order.
Powerkiteshop currently ships to countries all over the world, including Europe, Amercias and Australasia.
We currently ship to the following countries:
UK Free Shipping over £79.00:
United Kingdom
Northern Ireland
Scotland
Wales
EU Countries (including Monaco):
£14.95 / Over £300.00 Free
Austria
Belguim
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Andorra
Australia
Bahrain
Brunei
Brazil
Canada
Cyprus
Egypt
Gibraltar
Israel
Japan
Jordan
Kuwait
Liechtenstein
Malta
Mexico
Moldova
Netherlands Antilles
Norway
New Zealand
Oman
Qatar
Saudi Arabia
Singapore
Switzerland
Thailand
Turkey
United Arab Emirates
United States
Vatican City
Whilst we can ship to many countries around the world, we are sometimes unable to offer a fast and efficient service to certain countries.
If you cannot find your country on the checkout page or the list above, please email info@powerkiteshop.com as it is possible we will be able to provide you with a cost effective shipping price for your items.
All items on our website will now be shipped exclusive of any VAT when shipping outside of the UK. This now includes all EU destinations.
Therefore, please be advised that for countries now including the EU, as well as the destinations such as the Channel and Canary Islands, you may be liable to your local import VAT, Duty, Additional fees or Taxes where applicable.
If these local import and custom charges are refused or not paid by the customer, then the item could be returned or even destroyed.
If your order is not returned to us in these circumstances, we may not be able to refund you for your order. We would not be able to refund any original postage costs paid and can only refund for the returned products minus any costs incurred in returning these items.
We will always endeavour to reply to your e-mail as quickly and as thoroughly as possible.
To ensure that the correct department receives your e-mail please contact:
Email Enquiries:
Order / General - info@powerkiteshop.com
Training - training@powerkiteshop.com
Website queries - webmaster@powerkiteshop.com
Media/Press - media@powerkiteshop.com
Alternatively you can enter your contact details and enquiry into the form below:
Our staff can answer most of the questions you may have.
If they do not know they will find out and get back to you as soon as possible.
To ensure that the correct department receives your e-mail please contact:
Our trained staff are available at the following times.
Monday-Friday: 10.00am to 6.00pm
TELEPHONE NUMBER: +44 (0) 121 544 9514
If you are calling from abroad, you can call the number below:
Landline Phone Number: +44 (0) 121 544 9514
All other times including weekends we're available via the help lines but we may be out flying!
If we are unavailable you can usually leave a message for a later response.
You can visit the shop, send any enquiry / cheque payments via post or return any item to the address below:
Powerkiteshop
Studio 2 - 4
Euro Business Park
Summerton Road
Oldbury
West Midlands
B69 2EL
United Kingdom
Items must be returned with a returns form enclosed by Recorded delivery and clearly marked for the attention of the Mail Order Dept.
Our trained staff are available at the following times.
We will not accept responsibility for lost parcels, or postal charges incurred when returning goods and we do have the right to refuse an exchange or refund, if we consider the goods have not been treated in accordance with the instructions provided with them.
Videos, DVD's will only be exchanged if faulty.